631 doesn't work correct

[ShadowForce]

Hi!

I have a 631 display on my shuttle-xpc. My OS is winXP SP2. I use the USB-Driver2154 and CrystalControl2.

After a few Minutes the WinampPlugin or other GraphicalPlugins shows al lot o dump. When the PC is loading some Games or sth other the Display shows the boot-screen (with the logo and versions) and begins to flicker like my hdd led.

Have any Idea?

greetz
ShadowForce

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[CF Tech]

Let's see if we can tell if it is hardware or software.

Can you use 631_WinTest (we will use that as "known good" software) to talk to the display?

Just get 631_WinTest to talk to the display, leave it going for a bit and every once in a while change the text or press a key on the module.

You will have to stop / disable or uninstall CC2 to free up the port first.

http://www.crystalfontz.com/software/631WinTestindex.html

The backlight flickering in time with the hard drive sounds like a power supply issue.

If 631_WinTest never has any trouble, then maybe there is nothing odd with the hardware but some trouble with CC2.

 

[ShadowForce]

OK, i'll try it. Lets see wats happen.

Is it correct? I switch the key-legend to "on" and the buttons are shown on the right of the display and over the logo?!?! Please test ist....

 

[ShadowForce]

ok, if i use win_test 2.0:

I type some text in line 1 and 2 i press both "send"-buttons. The Text is diplayed!
After 2 minutes The Display shows: "Crystaltontz 631, HW v2.0 FW v2.0"

What can i do.... The driver is already re-installed...

 

[CF Tech]

For some reason the LCD is getting reset. Try putting the backlight to 0%, in case it is a power issue. If that does not make an improvement, then let's get the unit back and figure out what is going on. Please write support(at]crystalfontz(dot]com (edit to '@' & '.') and request an RMA.