Unable to configure using CC2

[aquilis]

I'm able to configure the device using WinTest, so communications are good.

I launched CC2 and selected the device, port, and correct speed. UAC is disabled. This is on Windows Server 2008 R2 with SP1.

I added a screen for testing purposes, and started CC2 service, but nothing updates on the panel. Any help would be appreciated. Thanks.

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[CF Mark]

Can you please follow this and report back?
https://forum.crystalfontz.com/showthread.php?4418-How-to-report-a-CrystalControl2-problem

At the moment its very hard to help solve your problem, but with the above information the problem should become clear.

 

[aquilis]

Here you go...thank you!

 

[CF Mark]

You had me a little confused for a moment there... you have a CFA533, not a CFA633.

You are using a very old version of CrystalControl2 that doesnt support the 533.
You can download the latest version here: https://forum.crystalfontz.com/showthread.php?6886-Download-and-Install-CrystalControl2-21-01-11

Delete the 633 module you have set up, then add a new 533 module.
Everything should work just fine after that.

If you have any more questions/issues, be sure to ask.

 

[aquilis]

Thanks for your reply.

I have updated to the newer version, and added the latest driver. I tried the 533 driver/module, but the application crashes each time I try to add the module in crystalcontrol2. "CrystalControl2 NT Configuration has stopped working". A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I replaced the driver with the one windows suggests is compatible with my hardware(the 633), and tried to configure, but it still won't run...here are the logs. Thanks again.

 

[CF Mark]

Check your private messages, you'll have one from me shortly.