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CC2 can't load any DLLs

rosswakelin

New member
Hi, I've just install the 2011-01-21 release, and I'm having all sorts of issues getting
it to work.
The service starts ok, and sees my 635, but all the screens are full of E01 or P03 errors.
Looking at the logs, I see lots of "invalid DLL" messages e.g.:
ERROR 20110113-215624-17.567026s plugin_load#138: plugin "cc2_email.dll" is not a valid DLL file (LoadLibrary failed)
ERROR 20110113-215624-17.689951s plugin_load#138: plugin "cc2_showgif.dll" is not a valid DLL file (LoadLibrary failed)
ERROR 20110113-215624-17.716898s plugin_load#138: plugin "cc2_textfile2.dll" is not a valid DLL file (LoadLibrary failed)
ERROR 20110113-215625-18.914047s plugin_load#365: plugin "se_textfile2.dll" is not a valid DLL file (LoadLibrary failed)
from the config log

and

ERROR 20110113-214154-0.054718s plugin_load#138: plugin "cc2_email.dll" is not a valid DLL file (LoadLibrary failed)
ERROR 20110113-214154-0.195115s plugin_load#138: plugin "cc2_showgif.dll" is not a valid DLL file (LoadLibrary failed)
ERROR 20110113-214154-0.231416s plugin_load#138: plugin "cc2_textfile2.dll" is not a valid DLL file (LoadLibrary failed)

from the main log.
The platform is Windows Home server (Server 2003, 32 bit).
The same errors appear on the September 2010 and March 2009 releases.
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CF Mark

Administrator
During the installation of CC2, did the Microsoft Redistributable Package install ok?
A problem with that is the only thing i can think of that would cause such an issue.

You could try installing the Microsoft Redistributable Package again.
Its located in the "CrystalControl2\extras\vc80_redist" directory.
 

rosswakelin

New member
still no joy

reinstalled the redist and the SP to redist.
I ran Procmon from sysinternals, and it didn't show any failed access to the dlls, there is
just the error message that says the DLL is not a valid DLL.
 

CF Mark

Administrator
Ok, well the next thing to check is what resources the DLL's are missing.
Best way to do this is with Dependency Walker. Itll show what other DLL's are trying to be loaded and which ones are missing.

Get the x86 Dependency Walker here: http://www.dependencywalker.com/
(youll need the x86 version even if your running 64bit Windows)
Then load one of the failing CC2 DLL's in it.

If you could then save the DWI file, ZIP it up and attach it in here, it'll help a lot with fixing the problem.
 
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