• We recently switched our forum platform. If you experience any issues please email support@crystalfontz.com

635 not working with CC2

holdmade

New member
I can get my 635 to work with WinTest and LCD Smartie, but when I try CC2, the taskbar icon stays orange, "CC2 Status: Starting" and the option to "Restart CrystalControl2" is greyed out. I've selected the correct COM port and baud rate and tried other COM port numbers and baud rates. I am using CC2 v20050724.

Any ideas ?
Looking for additional LCD resources? Check out our LCD blog for the latest developments in LCD technology.
 

CF Mark

Administrator
So the tray icon stays orange in color and never turns blue?

It shouldnt take more than say 30sec to start CC2 (icon to turn blue).
 

CF Mark

Administrator
Ok, we'll need logging info to work out whats wrong.

Try this:

Open windows task manager, kill "cc2_service.exe", leave the tray app running though. When its killed the tray icon should turn red.

Delete all the "xxx.log" files from the "cc2_service" directory.

Right click on the tray icon, select "Start the Service".

Give it 60sec or so, then copy and attach the "cc2_service.log" file thats in the "cc2_service" dir to this thread.

The log file should ge me an idea whats wrong.
 

holdmade

New member
Sorry for the time I took to reply, but this website seems to have been down for a while?

Anyway, as per your instructions, below is the log file as requested.


Fri 2 20:35:21 NOTICE log_start: Logging started
Fri 2 20:35:21 NOTICE execute_cc2: Starting ---- CrystalControl2 Service Version 1.01 (build 0171) ----
Fri 2 20:35:21 NOTICE timer_calibrate: timer ticks/sec: 3579545.0000
Fri 2 20:35:21 NOTICE ini_read_bool: value found: general->windows_start = TRUE
Fri 2 20:35:21 NOTICE execute_cc2: entering main loop
Fri 2 20:35:21 WARNING execute_cc2: signaled to start
Fri 2 20:35:21 NOTICE ini_read_bool: value found: general->windows_start = TRUE
Fri 2 20:35:21 NOTICE ini_check_section: section found: m00
Fri 2 20:35:21 NOTICE ini_read_string: value found: m00->module_name = "Crystalfontz 635"
Fri 2 20:35:21 NOTICE ini_read_dword: value found: m00->id = 1197570989
Fri 2 20:35:21 NOTICE ini_read_byte: value found: m00->options = 0
Fri 2 20:35:21 NOTICE ini_read_dword: value found: m00->screen_sel = 0
Fri 2 20:35:21 NOTICE ini_read_bool: value found: m00->alt_enabled = FALSE
Fri 2 20:35:21 NOTICE ini_read_byte: value found: m00->brightness = 50
Fri 2 20:35:21 NOTICE ini_read_byte: value found: m00->contrast = 50
Fri 2 20:35:21 NOTICE ini_read_bool: value found: m00->dkc_disable = FALSE
Fri 2 20:35:21 NOTICE ini_check_section: section not found: m00-event00
Fri 2 20:35:21 NOTICE ini_check_section: section not found: m00-s00
Fri 2 20:35:21 NOTICE ini_check_section: section not found: m01
Fri 2 20:35:22 NOTICE load_dlls: DLL_OTHER plugin "cc2_bigchars.dll" loaded
Fri 2 20:35:22 NOTICE load_dlls: DLL_OTHER plugin "cc2_cchar.dll" loaded
Fri 2 20:35:22 NOTICE load_dlls: DLL_OTHER plugin "cc2_email.dll" loaded
Fri 2 20:35:22 NOTICE load_dlls: DLL_OTHER plugin "cc2_foobar2000.dll" loaded
Fri 2 20:35:22 NOTICE load_dlls: DLL_OTHER plugin "cc2_fraps.dll" loaded
Fri 2 20:35:22 NOTICE load_dlls: DLL_OTHER plugin "cc2_games.dll" loaded


Regards
 

CF Mark

Administrator
And thats where it stops?
Strange.

It points to the games plugin not starting correctly.
Try renaming "cc2_games.dll" to "cc2_games.bak" or somthing similar.
 

holdmade

New member
I renamed games.dll, and log file now looks like this:

Sun 4 16:33:38 NOTICE log_start: Logging started
Sun 4 16:33:38 NOTICE execute_cc2: Starting ---- CrystalControl2 Service Version 1.01 (build 0171) ----
Sun 4 16:33:38 NOTICE timer_calibrate: timer ticks/sec: 3579545.0000
Sun 4 16:33:38 NOTICE ini_read_bool: value found: general->windows_start = TRUE
Sun 4 16:33:38 NOTICE execute_cc2: entering main loop
Sun 4 16:33:38 WARNING execute_cc2: signaled to start
Sun 4 16:33:38 NOTICE ini_read_bool: value found: general->windows_start = TRUE
Sun 4 16:33:38 NOTICE ini_check_section: section found: m00
Sun 4 16:33:38 NOTICE ini_read_string: value found: m00->module_name = "Crystalfontz 635"
Sun 4 16:33:38 NOTICE ini_read_dword: value found: m00->id = 3712766878
Sun 4 16:33:38 NOTICE ini_read_byte: value found: m00->options = 0
Sun 4 16:33:38 NOTICE ini_read_dword: value found: m00->screen_sel = 0
Sun 4 16:33:38 NOTICE ini_read_bool: value found: m00->alt_enabled = FALSE
Sun 4 16:33:38 NOTICE ini_read_byte: value found: m00->brightness = 50
Sun 4 16:33:38 NOTICE ini_read_byte: value found: m00->contrast = 50
Sun 4 16:33:38 NOTICE ini_read_bool: value found: m00->dkc_disable = TRUE
Sun 4 16:33:38 NOTICE ini_check_section: section not found: m00-event00
Sun 4 16:33:38 NOTICE ini_check_section: section not found: m00-s00
Sun 4 16:33:38 NOTICE ini_check_section: section not found: m01
Sun 4 16:33:38 NOTICE load_dlls: DLL_OTHER plugin "cc2_bigchars.dll" loaded
Sun 4 16:33:38 NOTICE load_dlls: DLL_OTHER plugin "cc2_cchar.dll" loaded
Mon 5 07:17:40 NOTICE log_start: Logging started
Mon 5 07:17:40 NOTICE execute_cc2: Starting ---- CrystalControl2 Service Version 1.01 (build 0171) ----
Mon 5 07:17:40 NOTICE timer_calibrate: timer ticks/sec: 3579545.0000
Mon 5 07:17:40 NOTICE ini_read_bool: value found: general->windows_start = TRUE
Mon 5 07:17:40 NOTICE execute_cc2: entering main loop
Mon 5 07:17:40 WARNING execute_cc2: signaled to start
Mon 5 07:17:40 NOTICE ini_read_bool: value found: general->windows_start = TRUE
Mon 5 07:17:40 NOTICE ini_check_section: section found: m00
Mon 5 07:17:40 NOTICE ini_read_string: value found: m00->module_name = "Crystalfontz 635"
Mon 5 07:17:40 NOTICE ini_read_dword: value found: m00->id = 3712766878
Mon 5 07:17:40 NOTICE ini_read_byte: value found: m00->options = 0
Mon 5 07:17:40 NOTICE ini_read_dword: value found: m00->screen_sel = 0
Mon 5 07:17:40 NOTICE ini_read_bool: value found: m00->alt_enabled = FALSE
Mon 5 07:17:40 NOTICE ini_read_byte: value found: m00->brightness = 50
Mon 5 07:17:40 NOTICE ini_read_byte: value found: m00->contrast = 50
Mon 5 07:17:40 NOTICE ini_read_bool: value found: m00->dkc_disable = TRUE
Mon 5 07:17:40 NOTICE ini_check_section: section not found: m00-event00
Mon 5 07:17:40 NOTICE ini_check_section: section not found: m00-s00
Mon 5 07:17:40 NOTICE ini_check_section: section not found: m01
Mon 5 07:17:40 NOTICE load_dlls: DLL_OTHER plugin "cc2_bigchars.dll" loaded
Mon 5 07:17:40 NOTICE load_dlls: DLL_OTHER plugin "cc2_cchar.dll" loaded
Mon 5 07:17:40 NOTICE load_dlls: DLL_OTHER plugin "cc2_email.dll" loaded
Mon 5 07:17:40 NOTICE load_dlls: DLL_OTHER plugin "cc2_foobar2000.dll" loaded
Mon 5 07:17:40 NOTICE load_dlls: DLL_OTHER plugin "cc2_fraps.dll" loaded
Mon 5 07:17:40 NOTICE load_dlls: DLL_OTHER plugin "cc2_hbar.dll" loaded


Still stays at orange tho'

Simon
 

CF Mark

Administrator
Ok.
Looks like youll need to do a bit of trail and error to work out what the problem is :(

Make a temporary directory somewhere and move all the *.dll files into that directory except for "lcd_635.dll" and "cc2_datetime.dll".

See if itll start then.
 
Top