635 LCD dead


New member
I installed the 635 Drive Bay Kit as part of a new system build. It was on for the operating system install and then went dead. I removed it from the drive bay and tried using the external USB cable to plug it directly into an external port on two separate computers. It was not recognized at all.

I am unsure of how to proceed or what diagnostic procedures I can perform beyond what I mentioned.
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USB LCD Displays - Graphic and Character LCDs with a Keypad